To be successful in the workplace or your personal life, you must be able to effectively communicate and cooperate with clients, co-workers, your spouse or children.This course explores the concepts of interpersonal communication skills and techniques.
Increase your credibility, enhance your professional image, and inspire respect from customers and coworkers. "The Etiquette Edge" offers a clear, commonsense approach to making courtesy and etiquette for others a competitive advantage in the workplace. Rather than dwelling on dry, nitpicky "rules," the book emphasizes appropriate, effective communication and behavior as a means to get ahead.
